Booking Policies:

Full housekeeping is provided on your departure.
Included are linens and towels.
Check-in after 4pm, Check-out by 11am. (If Check-out after 11am Late Fees will apply)
No smoking and no pets indoors.
A $500 refundable security deposit (pre-authorised) is required by Visa or Mastercard. This deposit will be held against: 1) loss or damage during your stay. 2) Additional cleaning charges if the property is left in an unsatisfactory condition. 3) If the chalet rules/rental agreement are not adhered to. 4) Late check-out (unless prior arrangements have been made)
All prices are quoted in Canadian dollars, and are subject to 12% HST.
Visa and Mastercard accepted.
A 25% deposit is payable at time of booking and is non-refundable. The balance of the rent is due 45 days prior to your arrival. Non-payment by the due date will be treated as a cancellation and the Owners may re-let the property.

Cancellation: All applicants are advised to take out personal cancellation insurance. Any request to cancel a booking must be sent in writing to the Owners. Once full payment has been received and a booking is cancelled in writing, the Owners will offer the property to let and will use whatever means considered reasonable to re-let the property for the period booked. If the Owners are successful the applicants will be refunded the difference between moneys that have been paid (the 25% deposit is non-refundable in ALL cases) less the sums receivable for the re-letting after the reduction of all costs and expences incurred by the owners which shall include a fee of $50/per day booked by the applicant.

No refunds for unused days.

For respect for your neighbours please keep noise and music to a minimum after 11.00pm.

The person booking the chalet and therefore accepting responsibility for the rest of the guests, must be 25 years of age or older and MUST be staying in the chalet for the entire length of the reservation. Any reservations made under false pretences will be subject to forfeiture of advanced payment of rent, and the party will not be allowed to check-in, or the party will be required to leave.

The Owner reserves the right to repossess the property at any time where damage or nuisance has been caused by the tenant or any member of the party. In such an event the Owner shall not be liable to make any refund whatsoever.

Strathcona Vacation Rental is not responsible for road conditions, weather conditions, snow or trail conditions, Resort issues or closures, power or utility outages.